Important Notice to Visitors

Our products and services are not offered or made available to residents of your jurisdiction. The information on this Website is not directed at persons in your jurisdiction and is not intended as an offer, solicitation, or promotion of our products or services to them.

By clicking “I Understand”, you acknowledge this notice and confirm that you are accessing this Website at your own initiative. Access to this Website does not mean that our products or services are available to you.

Scheduled Live Chat Upgrade Notice

Dear Valued Client,

We would like to inform you that PU Prime will be conducting a scheduled upgrade of our Live Chat system on 17 January 2026, 10:00 hrs. (GMT+2) to 17:00 hrs. (GMT+2), to enhance our system performance and deliver an improved support experience as follows:

During the Live Chat upgrading period, Live Chat function will not be accessible, but our team remains available and we are committed to supporting through the following alternative channels:

  • Email: You may contact us by sending an email to [email protected].
  • Client Portal: You may submit a support ticket via the Client Portal to reach us.

We sincerely apologise for any inconvenience caused and we encourage you to reach out through any of the above channels should you require assistance during the upgrade period.

If you have any questions or require assistance, please feel free to contact our Customer Care Team via Live Chat (outside of the upgrade period), email at [email protected], or phone at +1 888 884 3983.

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