随时了解最新的新闻和公告。
CN
随时了解最新的新闻和公告。
2026-01-16
Dear Valued Client,
We would like to inform you that PU Prime will be conducting a scheduled upgrade of our Live Chat system on 17 January 2026, 10:00 hrs. (GMT+2) to 17:00 hrs. (GMT+2), to enhance our system performance and deliver an improved support experience as follows:
During the Live Chat upgrading period, Live Chat function will not be accessible, but our team remains available and we are committed to supporting through the following alternative channels:
We sincerely apologise for any inconvenience caused and we encourage you to reach out through any of the above channels should you require assistance during the upgrade period.
If you have any questions or require assistance, please feel free to contact our Customer Care Team via Live Chat (outside of the upgrade period), email at [email protected], or phone at +1 888 884 3983.
2026-01-16
尊敬的用户：
您好，PU Prime作为以技术为核心，以服务为导向的全球多资产在线交易服务提供商，考虑到若您交易指数现货差价合约（CFD）产品中某个成份股产生股利分红（派息）时，您在PU Prime所持有的指数产品将于派息日前一天收盘后进行股息调整，并以资金扣补（Balance）的形式呈现在账户历史中，注释为“Div & 指数名称 & 手数”。
本周调整详情如下：
*所有日期均为GMT+2（MT4/MT5服务器时间）
请注意, 以上数据仅供参考，所有数据均以MT4/MT5软件实际执行情况为准。
如果您有任何疑问或需要任何帮助，请通过在线客服、电子邮件 [email protected]或致电+248 4373 105与我们的团队联系。
感谢您的支持！
PU Prime团队
2026-01-15
尊敬的用户：
您好，PU Prime将于系统时间2026 1月17日00:00（GMT+2）至02:00（GMT+2）进行MT4/MT5服务器升级。
在服务器升级期间，MT4/MT5 账户、PU Prime App 及 PU Copy Trading 仍可正常访问。然而，受影响产品的所有订单将在服务器升级期间无法执行。
请登入客户专区以了解有关受影响产品的详细资讯。
温馨提示：
此次服务器升级MT4/MT5账号开户申请、出入金和数据查看等功能可以照常使用但数据同步可能会有些许延迟，建议您可以提前安排。
我们建议客户管理好自己的账户和交易。请确保您的交易账户中有足够的资金来维持您的未平仓头寸，以避免您的订单因保证金不足而被强平。
如果您有任何疑问或需要任何帮助，请通过在线客服、电子邮件 [email protected]或致电+248 4373 105与我们的团队联系。
感谢您的支持！
PU Prime团队
2026-01-9
尊敬的用户：
您好，PU Prime作为以技术为核心，以服务为导向的全球多资产在线交易服务提供商，考虑到若您交易指数现货差价合约（CFD）产品中某个成份股产生股利分红（派息）时，您在PU Prime所持有的指数产品将于派息日前一天收盘后进行股息调整，并以资金扣补（Balance）的形式呈现在账户历史中，注释为“Div & 指数名称 & 手数”。
本周调整详情如下：
*所有日期均为GMT+2（MT4/MT5服务器时间）
请注意, 以上数据仅供参考，所有数据均以MT4/MT5软件实际执行情况为准。
如果您有任何疑问或需要任何帮助，请通过在线客服、电子邮件 [email protected]或致电+248 4373 105与我们的团队联系。
感谢您的支持！
PU Prime团队
2026-01-5
Dear Valued Client,
PU Prime has always worked consistently to improve our range of products and services, and we are sincerely grateful for the continued support and trust we have received from our clients over the years.
However, as we grow as a company, unauthorised individuals and channels have emerged impersonating the PU Prime brand, particularly on Telegram, with the intention of misleading clients.
In order to safeguard the financial interests of our clients and the rights of our company, we would like to clearly declare that PU Prime operates only the following official Telegram accounts:
In addition, PU Prime maintains an official presence only on the following social media channels:
Please be advised that PU Prime will also never request clients to make deposits or payments through any channel outside of our official platforms. All deposits can only be made through:
For verification purposes, clients are encouraged to use our Official Channel Verification Tool to confirm whether a channel, website, or contact is officially associated with PU Prime:
For accurate and official information, please always refer to:
Any site, application, or channel bearing the PU Prime logo, name, or any related material, other than those stated above, is an imposter. We urge our clients to exercise extreme caution and to avoid making any transactions or deposits with these imposter sites.
In addition, PU Prime reserves the right to seek legal recourse against the operators of such unlawful imposter sites in accordance with applicable laws and regulations.
If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone +248 4373 105.
