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Dear Valued Clients,
We would like to inform you that earlier today, Amazon Web Services (AWS). This disruption has impacted numerous platforms globally, including critical financial systems, and has resulted in elevated error rates, increased latency, and intermittent service interruptions across several AWS functionalities.
You may experience temporary instability in certain services, such as difficulties logging into the PU Prime Apps/Client Portal, delays in deposit or withdrawal processing, and slower loading times for account information.
We sincerely apologize for any inconvenience this may cause. Please be assured that our technical teams are actively collaborating with AWS to resolve the issue and restore full service as swiftly as possible. Ensuring the stability and reliability of our services remains our highest priority.
For urgent deposit related to margin call or withdrawal requests , please contact our Customer Support via the official website immediately.
If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected] or phone +1 888 884 3983.
