新闻公告

尊敬的用户：

您好! 由于美国夏令时间即将于2025年11月2日开始，PU Prime MT4/MT5系统时间将由 GMT+3调整至 GMT+2，部份产品交易时间由2025年11月3日起将有所调整。

除MT4/MT5服务器时间将有所调整外，请参考下表了解涉及调整的产品情况：

请注意, 以上数据仅供参考，所有数据均以MT4/MT5软件实际执行情况为准。

注意：

• 上述数据可能会有所变动，请参阅 https://www.puprime.com/client-notices/ 以获取最新详情。
• 如果您使用的EA/指标需要手动输入交易时间，请确保进行必要的调整以反映此变更。

如果您有任何疑问或需要任何帮助或请通过在线客服、电子邮件 [email protected] 或致电 +248 437 3105与我们的团队联系。

感谢您的支持！
PU Prime团队

尊敬的用户：

您好，PU Prime作为以技术为核心，以服务为导向的全球多资产在线交易服务提供商，考虑到若您交易指数现货差价合约（CFD）产品中某个成份股产生股利分红（派息）时，您在PU Prime所持有的指数产品将于派息日前一天收盘后进行股息调整，并以资金扣补（Balance）的形式呈现在账户历史中，注释为“Div & 指数名称 & 手数”。

本周调整详情如下：

*所有日期均为GMT+3（MT4/MT5服务器时间）

请注意, 以上数据仅供参考，所有数据均以MT4/MT5软件实际执行情况为准。

如果您有任何疑问或需要任何帮助，请通过在线客服、电子邮件 [email protected]或致电+248 4373 105与我们的团队联系。

感谢您的支持！
PU Prime团队

Dear Valued Clients,

We are pleased to inform you that the earlier outage affecting Amazon Web Services (AWS) has been fully resolved. All PU Prime services including the PU Prime Apps, Client Portal, IB Portal, as well as deposit and withdrawal functions have now been restored to normal operation.

Clients are now able to access all services without interruption. We sincerely apologise for any inconvenience or disruption this may have caused to your trading experience. We continue to monitor our systems closely to ensure stability and to prevent any recurrence of similar disruptions in the future.

Your understanding, patience and trust during this time are greatly appreciated. We value the continued support you have shown to PU Prime and remain dedicated to providing a seamless and secure trading environment for all our clients worldwide.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

Dear Valued Clients,

We would like to inform you that earlier today, Amazon Web Services (AWS). This disruption has impacted numerous platforms globally, including critical financial systems, and has resulted in elevated error rates, increased latency, and intermittent service interruptions across several AWS functionalities.

You may experience temporary instability in certain services, such as difficulties logging into the PU Prime Apps/Client Portal, delays in deposit or withdrawal processing, and slower loading times for account information.

We sincerely apologize for any inconvenience this may cause. Please be assured that our technical teams are actively collaborating with AWS to resolve the issue and restore full service as swiftly as possible. Ensuring the stability and reliability of our services remains our highest priority.

For urgent deposit related to margin call or withdrawal requests , please contact our Customer Support via the official website immediately.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected] or phone +1 888 884 3983.

尊敬的用户：

您好！由于2025年10月26日欧洲及英国夏令时间即将到来，PU Prime 部分产品交易时间将从2025年10月27日起有所调整

请参考下表了解涉及调整的产品情况：

*所有时间均为GMT+3（MT4/MT5服务器时间）

请注意, 以上数据仅供参考，所有数据均以MT4/MT5软件实际执行情况为准。

若您正在使用的智能交易/自动化交易系统需要手动设置交易时间，请务必确保在此变更前做好相关调整设置。

如果您有任何疑问或需要任何帮助，请通过在线客服、电子邮件[email protected]或致电+248 4373 105与我们的团队联系。

感谢您的支持！
PU Prime团队